Some common errors and fixes when using the doTerra India Wellness Advocate backoffice. These are early days and we are learning more about how to make systems more efficient and the PDF shows fixes that are available to overcome some of the challenges
The main thing that can help eliminate many problems members are facing is clearing your cache and cookies, or in other words, your browser history. A lot of data will save on your phone or computer from migration or enrolling a new member, and when data is auto-populated from a cookie, this data will cause an enrollment, payment, or even migration to fail even if the address is correct. The reason why is that it will need to be manually added so the system doesn’t think it knows the enrollment is coming from a person.
The video shows how to add/edit a payment method